##Terms and conditions

This document sets out the terms and conditions between „Zadruga Otok za turizam i kulturu“ acting in the name of FreeMental Festival (Hereinafter referred to as "FreeMental Festival") and you when you purchase a ticket. By purchasing a ticket you are agreeing to comply with and be bound by these terms and conditions.

„FreeMental Festival“ reserves the right to change these terms and conditions at any time. Any amended terms and conditions will be posted on our website and/or Facebook page. Please check this section regularly for changes to ensure you have up to date information as you are bound by these terms and conditions.

If you purchase a ticket after any amendment to these Terms, you agree to be bound by the updated version of these Terms.

In the event of any breach of these terms & conditions, „FreeMental Festival“ reserves the right to cancel tickets, to refuse admission, to remove the holder or to confiscate offending articles, as the case may be, and in any case, to retain any monies paid for the relevant ticket.

"FreeMental Festival" tickets are issued in electronic form as an "E-ticket". "FreeMental Festival" does not issue any physical tickets.

"FreeMental Festival" E-tickets are personalized and need to be registered with valid name and surname. There will be no admission without a valid ticket. Please check all your tickets on purchase, as mistakes cannot always be rectified. Upon arrival at the festival your E-tickets will be are only valid in combination with valid ID / passport. Your ID / Passport must match the name on your E-ticket. We do not accept written mandate to transfer personalized tickets.